To try all previous drivers installed on your system, in Device Manager choose Sound controller's Driver tab, then Update Driver, then Browse, then Let Me Pick.įinally, try installing the latest Sound driver in Compatibility Mode as shown here:ĩ) If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here. For example, try the next oldest driver in the model's online Support Downloads list.
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Restart PC to reinstall.Ĩ) Try other and older drivers for your model Sound controller, too. Choose Sound controller and other audio devices, then Driver tab, then Roll back if available.ħ) If no newer sound drivers then uninstall the one presently installed in Device Manager, reached by right clicking the Start Button.
If not use the Troubleshoot button nearby.ĥ) Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.Ħ) Try rolling back the sound drivers in Device Manager reached by right clicking the Start button. Īlso reset the prompt to ask for which device was plugged in here:Ĥ) Right click Volume icon in System Tray, choose Sound Settings, from the Output and Input devices dropdown menus, choose then one(s) affected to see if that helps.
While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers.Ģ) Restore the Windows Audio Service which may have become disabled. If you have any problems performing any steps I'll be standing by here to help you.ġ) Update the sound driver from the PC or device maker's Support Downloads webpage for your exact model, if it is newer than the one presently installed in Device Manager reached by right clicking the Start button. I'll give you all possible solutions for Sound problems in order of priority, so please try any you've already tried again in order. If you will work with me I will be here to help until the issue is resolved. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator.